Guest Safety & Wellness Standards
What to expect before, during, and after a visit — our hygiene policy, who should take extra care, and a simple checklist to help you prepare.
Last updated: July 13, 2026 · Reviewed by: Priya Nair, Wellness Standards Director
Review Schedule
This page is reviewed annually, or sooner if our hygiene policy or professional standards change.
Last Reviewed
July 13, 2026
Next Planned Review
July 2027
Who Should Take Extra Care, or Consult a Doctor First
Massage is generally well tolerated, but a few situations call for extra caution. Please consult a healthcare professional before booking, and let our team know beforehand, if any of the following apply to you:
- Fever, infection, or a contagious illness.
- Open wounds, skin conditions, or a recent injury in the area to be treated.
- Recent surgery, where you haven't yet been cleared for bodywork.
- Pregnancy — see our full Medical Disclaimer for pregnancy guidance.
- A diagnosed blood clot, deep vein thrombosis, or related circulatory concern.
- Any other condition where you're unsure whether massage is appropriate for you.
If you're unsure, the safest step is always to check with a healthcare professional first — full detail is in our Medical Disclaimer.
Hygiene Policy
Room Sanitation
Every treatment room is sanitised with hospital-grade disinfectants between every session, every time — not just at the start or end of the day.
Fresh Linens, Every Session
Linens and disposable covers are replaced for each guest and never reused between sessions.
Therapist Health Screening
All therapists undergo health screenings every 90 days as part of our standard operating procedure.
Privacy
All treatment rooms are private with full-door closure — no shared or open-plan treatment areas.
Professional Standards
- Licensed under Ajman DED License No. 118544, ACCI No. 171158, Register No. 201821788 — publicly verifiable at www.ajmanded.ae/en/.
- Every therapist is individually certified in a specific tradition — Indian Ayurvedic, Russian, Thai, Pakistani, or Kerala — rather than generically trained.
- Guests can request a specific therapist at reception, subject to availability.
- Professional conduct is expected at all times; our team is trained to decline any request that falls outside our licensed wellness services.
Before-Booking Checklist
Hydration
Drink water before and after your session — it's a simple step that helps most guests feel more comfortable afterward.
Arrival Time
Walk-ins are always welcome. If you're calling ahead or requesting a specific therapist, arriving 5–10 minutes early helps things run smoothly.
Clothing
Wear whatever is comfortable and easy to change out of. We provide fresh linens and disposable covers for every session.
Payment
Pricing is confirmed at reception before your session begins — no hidden fees or forced package upsells.
Cancellation
Since we operate primarily on a walk-in basis, there's no cancellation fee for informal bookings. If you've reserved a specific therapist or time by phone, please call or WhatsApp us if your plans change.
Parking & Directions
We're located at No. 208, Al Ittihad Street, Al Rashidiya 2, Ajman — opposite Nesto Hypermarket, near Falcon Tower. See our contact page for full directions.
Related Pages
- Medical Disclaimer — what massage can and cannot do, and when to consult a doctor
- Editorial Policy — how we research and fact-check content on this site
- About Us — our founder, team, and operating history
Questions About Guest Safety
If you have a question about our hygiene policy, professional standards, or anything on this page, contact us at info@chandinirathspa.com or via our contact page.
